If you are not entirely satisfied with your purchase, we're here to help.
We do not offer cash refunds at this time. However, if an item doesn't work out for you, we would be happy to offer you a store credit that will go toward your next order once your item has been returned.
Our products can be returned within 7 days of the original purchase of the product.
To be eligible for a return, please make sure that:
The product was purchased in the last 7 days
The product is in its original packaging
The product isn't used, washed or damaged
You have the receipt or proof of purchase
You obtained a Return Merchandise Number (RMN) from us
Products that do not meet these criteria will not be considered for return.
To obtain a Return Merchandise Number (RMN):
Go to ‘My Account’
Then ‘My Returns’ to fill out the form
Once we review your return request we will issue a RMN number and we will schedule our courier company to pick up the product. Please make sure to send the product with its original packing and the receipt or proof of purchase and the RMN number.
We hold shipping charges for returns only.
If you received a damaged product, please notify us immediately for assistance.
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: firstname.lastname@example.org
By visiting this page on our website: wwww.exhale.ae/contact